INELSO Limited

e-Learning solutions

GDPR DATA PRIVACY NOTICE

 

This is privacy notice of Inelso

 

We respect your privacy and are determined to protect your personal data. The purpose of this privacy notice is to inform you as to how we look after your personal data. We’ll also tell you about your privacy rights and how the data protection law protects you.

 

1. WHO WE ARE AND IMPORTANT INFORMATION

 

What is the purpose of this privacy notice?

This privacy notice aims to give you information on how inelso collects and processes personal data, including any data you may provide through our website when you sign up to receive our newsletter or white paper, enrol on a webinar or event, or enquire about a product or service.

 

You must read this privacy notice together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

 

Third-party links outside of our control

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

 

When you leave our website, we encourage you to read the privacy notice of every website you visit.

 

2. THE PERSONAL DATA WE COLLECT ABOUT YOU

Personal data, or personal information, means any information about an individual from which that person can be identified. You can find out more about personal data from the Information Commissioners Office.

 

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

 

  • Identity Data includes first name, last name, job title.

 

  • Contact Data includes business address, email address, telephone numbers.

 

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

 

If you fail to provide personal data

Where we need to collect your personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

 

3. HOW WE COLLECT YOUR PERSONAL DATA

We use different methods to collect data from and about you, including through our website, during telephone calls, via email, during face-to-face meetings, at exhibitions, seminars and networking events:

 

Directly. You may give us your identity and contact data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:

 

  • Request information about our products or services;

 

  • Complete a contact form on our website;

 

  • Subscribe to our publications or webinars;

 

  • Request marketing to be sent to you.

 

4. HOW WE USE YOUR PERSONAL DATA

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

 

  • Performance of Contract this means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.

 

  • Legitimate Interest this means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting our Data Representative.

 

  • Comply with a legal or regulatory obligation this means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.

 

Generally, we do not rely on consent as a legal basis for processing your personal data. Should we consider it necessary to seek your consent in the future we will do so.

 

PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA

 

We have set out below, in a table format, a description of all the ways we plan to use your personal data, with the legal bases we rely on to do so.

 

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact our Data Representative if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

 

Purpose/Activity Type of data Lawful basis for processing
To respond to enquiries about Inelso’s products and services. (a)Identity

(b)Contact

 Processing of information in the legitimate interests of both Inelso and the third party.
To share updates about Inelso’s products and services. (a)Identity

(b)Contact

 Processing of information in the legitimate interests of both Inelso and the third party.
To share updates of Inelso’s activities including webinars, white papers and exhibitions, (a)Identity

(b)Contact

 Processing of information in the legitimate interests of both Inelso and the third party.
To register you as a customer of Inelso (a)Identity

(b)Contact
To perform our responsibilities under a contract (verbal or written) for the supply of products and/or services. Processing of information in the legitimate interests of both Inelso and the third party. To comply with legal obligations.

 

Marketing

 

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We have established the following personal data control mechanisms:

 

Promotional offers from us

 

You will receive marketing communications from us if you have requested information from us about our products or services, purchased goods or services from us or if you enquired about our other activities and, in each case, you have not opted out of receiving that marketing.

 

Third-party marketing

 

We use a carefully considered selection of third-party vendors and their systems to carry out services like email communications. We only share your personal data as necessary. Your personal information will be shared with these third parties but only for the purpose of performing services on behalf of Inelso and in accordance with this policy.

 

Opting out

 

You can ask us to stop sending you marketing messages at any by following the Update Prefer info@inelso.co.uk any time. Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of providing a product or service and processed for purposes other than marketing.

 

Cookies

 

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly. For more information about the cookies we use, please see our Cookie Policy.

 

Change of purpose

 

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact our data representative.

 

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

 

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

 

5. WHO WE SHARE YOUR PERSONAL DATA WITH

 

We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 4 above.

 

  • External Third Parties Services

 

  • Providers acting as processors based in the EEA who provide IT and online server services.

 

  • Professional advisers acting as processors including lawyers, bankers, auditors and insurers based in the UK who provide banking, legal, insurance and accounting services.

 

  • HM Revenue & Customs, regulators and other authorities acting as processors based in the UK who require reporting of processing activities in certain circumstances.

 

  • Mailchimp to send email communications and track whether you open the emails we send you and which links you are clicking on to improve our future communications and action specific requests.

 

  • Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.

 

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

 

6. INTERNATIONAL TRANSFERS

 

We do not transfer your personal data outside the European Economic Area (EEA).

 

7. DATA SECURITY

 

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

 

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

 

8. DATA RETENTION

 

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

 

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

 

Details of retention periods for different aspects of your personal data are available upon request from our Data Representative by email: info@inelso.co.uk

In some circumstances you can ask us to delete your data: see Your legal rights are below for further information. In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

 

9.YOUR LEGAL RIGHTS

 

Unless subject to an exemption under the data protection laws, you have the following rights with respect to your personal data:

 

  • The right to request a copy of the personal data which we hold about you;

 

  • The right to request that we correct any personal data if it is found to be inaccurate or out of date;

 

  • The right to request your personal data is erased where it is no longer necessary to retain such data;

 

  • The right to withdraw your consent to the processing at any time, where consent was the lawful basis for processing your data;

 

  • The right to request that we provide you with your personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), where applicable i.e. where our processing is based on consent or is necessary for the performance of our contract with you or where we process your data by automated means);

 

  • The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;

 

  • The right to object to our processing of personal data, where applicable i.e. where processing is based on our legitimate interests; (direct marketing or processing for the purposes of research and statistics). If you wish to exercise any of the rights set out above, please contact our data representative by email:  info@inelso.co.uk

 

No fee required – with some exceptions

 

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable admin fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

 

What we may need from you

 

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

 

Time limit to respond

 

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.