Within the constantly developing world of eLearning, subject matter experts (SMEs) perform a critical role in the development of online courses that are both successful and interesting. The content of eLearning courses can see considerable improvements in both quality and relevance when developed in collaboration with SMEs. However, due to the different experiences, communication styles, and expectations of the two parties involved, this collaboration can occasionally present difficulties.
In this article, we will examine a variety of techniques for working with small and medium-sized companies SMEs in eLearning. We will discuss the advantages and disadvantages of each method, as well as offer suggestions for achieving productive partnerships.
1. Understanding the Role of Subject Matter Experts
Individuals who have extensive knowledge and experience in a specific domain are referred to as subject matter experts. They are often employed in order to supply knowledge that is correct as well as up-to-date for the development of eLearning courses. SMEs are extremely useful resources because they contribute their one-of-a-kind ideas, experiences, and points of view to the process of developing content that fulfils the requirements of the learners. In order to ensure that the collaboration goes off without any difficulties, it is vital to create a clear understanding of their position and responsibilities from the beginning.
2. Building a Strong Partnership
To develop useful e-learning courses, it is essential to form solid partnerships with SMEs. The development of this connection relies heavily on open lines of communication as well as mutual respect. A productive collaboration can be encouraged by the use of the following strategies:
- Establish Open Communication Channels: It is important to ensure that consistent and transparent information is exchanged by establishing open communication channels on a regular basis, such as holding meetings, sending emails, or participating in video conferences.
- Clearly Define Roles and Expectations: Doing so will help to ensure that both the instructional design team and the SMEs are on the same page regarding their respective roles and responsibilities. Managing expectations and avoiding potential disagreements can be made easier by establishing an exact understanding of the objectives, timetables, and deliverables.
- Encourage a Collaborative Environment: Create an atmosphere where instructional designers and subject matter experts (SMEs) are both encouraged to actively contribute their thoughts, areas of expertise, and comments. Place a strong emphasis on the necessity of working together as a team and having a common goal for the eLearning course.
3. Leveraging Different Approaches
Working with SMEs can be done in a number of different ways, every one of which has its own set of advantages and disadvantages. Instructional designers can make their tactics more effective by first gaining a grasp of these approaches, which allows them to modify their strategies accordingly. Let’s explore some common approaches:
- Sequential Approach: An effective approach in which subject matter experts (SMEs) supply content to
instructional designers, who then transform the content into eLearning modules. While this method allows for efficient content creation, it may lack the instructional design expertise required to engage and motivate learners effectively. - Collaborative Approach: One that encourages close collaboration between instructional designers and subject matter experts (SMEs) from the beginning stages of the development of the course. When subject matter experts (SMEs) are involved in decisions regarding instructional design, such as those about learning objectives and assessment procedures, the resulting course is more likely to match the requirements and objectives of its learners. This strategy, on the other hand, may take a lot of time because it calls for consistent coordination and meetings.
- Iterative Approach: It is defined by the exchange of continual feedback and revision cycles between subject matter experts (SMEs) and instructional designers throughout the process of course development. It ensures the accuracy of the information and contributes to the development of a more refined and all-encompassing learning experience by seeking input from subject matter experts at key stages. Managing many iterations, on the other hand, can be a time-consuming process, making it necessary for efficient project management.
4. Overcoming Challenges
Working with subject matter experts (SMEs) in e-learning can bring a unique set of obstacles, all of which instructional designers need to handle in order to guarantee the partnership is effective. The following is a list of typical difficulties, along with some useful solutions:
- Time Constraints: SMEs tend to be occupied professionals who have restricted availability. Establishing realistic timetables, providing clear guidelines, and making use of technology solutions such as online collaboration platforms are all steps that may be taken to overcome this obstacle and make the review and feedback process easier to execute.
- Language Barrier: The language barrier makes it possible for SMEs to be experts in specific areas but not necessarily in instructional design. Establishing a similar language, providing direction on writing for eLearning, and facilitating open dialogues are all steps that may be taken to help bridge this gap and ensure that everyone has the same understanding of the objectives of the instructional programme.
- Resistance to Change: SMEs might support training approaches that are different from effective practises for eLearning. Engage in conversations that are open and polite, offer evidence-based studies on the effectiveness of eLearning, and highlight successful examples of eLearning in order to build a willingness to embrace new ways to perform activities.
For the purpose of designing high-quality eLearning courses, it is absolutely necessary to collaborate effectively with subject matter experts. Instructional designers have the ability to capitalise on the knowledge and experience of subject matter experts (SMEs) by first gaining an understanding of the role that SMEs play, then establishing solid partnerships, then utilising a variety of methodologies, and lastly solving the difficulties that are most commonly encountered. Keep in mind that cooperation between subject matter experts (SMEs) and instructional designers that is well managed has the potential to transform the learning experience and boost organisational success.
Inelso eLearning Solutions is committed to assisting companies in maximising the effectiveness of their eLearning endeavours by facilitating efficient interactions with Subject Matter Experts. Inelso provides companies with eLearning solutions that may be modified to match their specific requirements thanks to the company’s extensive experience and knowledge in the field of instructional design. Get in touch with Inelso right away to get started on your eLearning adventure.